Biotechnology: Linking People and Technology

Many people strive to improve their quality of life. Increasingly, technology is helping. Biotechnology combines biology and technology, using living cells or their components to develop products.

For example, biotechnology has created diagnostic tests to detect various diseases and has facilitated the creation of synthetic insulin.

Genetically modified crops are more resistant to weeds, pests, and adverse weather conditions. Biotechnology has driven advances in energy, the environment, manufacturing, food, and medicine … all of which aim to improve the quality and/or efficiency of our lives.

The EMH Technology team loves to make life easier through technology. Whether it’s automating workflows, managing contracts, or fulfilling orders … we explore ways in which technology can help your business work smarter. This can positively impact your teams and your customers. Biotechnology applies this principle on a broader scale, helping communities and populations.

Two key areas are strengthening the link between people and technology in the world of biotechnology:

1. Digital transformation

60% of life science executives anticipate digital transformation will have a significant impact on biotechnology in 2025. (Source: Deloitte, December 2024.) Artificial Intelligence (AI) is already deployed in relevant sectors such as healthcare and agriculture.

Several projects have realised the value of technology at pilot stages and are adopting technologies at scale for substantive benefits. 60% of executives plan to increase AI investments, keen to realise:

• lower research and development costs,
• more efficient back-office operations,
• digital self-service capabilities for customers, and
• increased workflow productivity.

This exciting potential needs to be prioritised and carefully planned so digital transformation is implemented with minimal disruption. An important element of implementation is cyber security. 24% of life science executives plan to enhance digital security provision within their organisation.

2. Evolving customer needs

As with all technology-based solutions, understanding exactly what’s required and creating an efficient, technology-led process are key to success. 36% of life science executives recognise evolving customer needs require improved customer engagement.

Understanding customers’ requirements and preferences is an essential first step. Biotechnology products must improve customer experience and trust to be successful. Effective implementation depends on customers’ adoption of digital tools and, therefore, comprehensive user support.

Digital transformation and evolving customer needs greatly influence biotechnology developments but impact all sectors. Discovering technology’s potential for your organisation is exciting and enlightening. The EMH Technology team would be happy to explore this with you. Contact us for an initial discussion without obligation.